UNIT-2 Undertake Data Entry Services

1. Job Responsibilities of a Data Entry Operator

2. Customer Orientation in Data Entry Roles

3. Performance Measures

Who is Data Entry Operator ?

Data entry operators take written information from forms, applications, or company files and enter the information into computer system databases, or applications for business use.

Data entry operators help organizations manage, verify, digitize and process large volumes of information.

Data entry operators need only........... [ A high school diploma or equivalent]

Data Entry Operators must possess strong attention to detail, good typing skills, and the ability to work accurately with numerical and textual data. They should also be familiar with computer software and have basic knowledge of spreadsheet applications, word processing, and database management systems.

Responsibilities

1. Insert customer and account data by inputting text based and numerical information from

source documents within time limits

2. Compile, verify accuracy and sort information according to priorities to prepare source data

for computer entry

3. Review data for deficiencies or errors, correct any incompatibilities if possible and check

output

4. Apply data program techniques and procedures

5. Generate reports, store completed work in designated locations and perform backup

operations

6. Keep information confidential

7. Ensuring the Accuracy of the Data

8. Confidentiality of the Data

9. Communicating with the Other Staff

10. Ready to Make Corrections

Steps to Become a Data Entry Operator

Step 1: Gain Data Entry Skills

Obtain a data entry certificate.

Step 2: Gain Experience

Step 3: Gain Employment for Advancement

Customer Orientation in Data Entry Jobs

Communication / Customer Sensitivity / Decisiveness / Energy / Flexibility / Job Knowledge / Motivation to serve / Persuasiveness/Sales Planning / Situation Analysis / Work Standards /Follow – up / Impact Initiative / Integrity /